Shipping Policy
Orders are dispatched on Tuesdays and Thursdays from our warehouse in Agnes Water, Queensland.
Orders placed before 11am AEST on dispatch days are sent the same day. Public holidays excluded.
Shipping Costs
| Destination |
Cost |
Free shipping over |
| Australia |
$9.95 AUD |
$65 AUD |
| Canada |
$10.95 CAD |
$70 CAD |
| EU |
Calculated at checkout |
€70 EUR |
| New Zealand |
$10.95 NZD |
$70 NZD |
| UK |
Calculated at checkout |
£70 GBP |
| USA |
$9.95 USD |
$48 USD |
| Rest of World |
Calculated at checkout |
Calculated at checkout |
Estimated Delivery Times
Australia
Estimated time after dispatch:
| State |
Express |
Standard |
| ACT |
1–2 business days |
3–5 business days |
| NSW |
2–3 business days |
3–5 business days |
| NT |
3–5 business days |
8–11 business days |
| QLD |
1–2 business days |
2–4 business days |
| SA |
2–3 business days |
5–6 business days |
| TAS |
2–3 business days |
5–7 business days |
| VIC |
2–3 business days |
4–6 business days |
| WA |
3–4 business days |
7–9 business days |
International
Estimated time after dispatch:
| Destination |
Standard |
| Canada |
6–10 business days |
| EU |
8–12 business days+ |
| New Zealand |
8–12 business days |
| Singapore |
6–10 business days |
| UK |
6–10 business days |
| USA |
6–10 business days |
For other destinations, check Australia Post estimated delivery times for your location.
All products are shipped via Australia Post. Risk passes from us to you once the order is handed to the carrier.
Estimated times apply to metropolitan areas and exclude time in customs where applicable. We are unable to process a refund for orders delayed during shipping.
Delays may occur due to causes outside Australia Post's control.
