Cancellation policy
Subscription Policy
Pause or change anytime. It's easy!
Minimum subscription duration is three deliveries.
Want free shipping for your subscription? Free shipping is available for orders that reach the store's minimum spend threshold. For example, if you order three Tielka Breakfast Loose Leaf Pouches on subscription you'll be eligible for free shipping!
Subscription Details
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.
If you want to change your subscription, you can do it at any time. You can cancel your subscription any time after three deliveries. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.