Please
choose carefully.
We stand behind every product we make.
Change of mind
We don't normally give refunds if you simply change your mind or make a wrong decision.
Faulty or incorrect goods
You can choose between a refund, exchange, or credit note where goods are faulty, wrongly described, different from a sample shown to you, or don't do what they're supposed to do.
Not happy with your tea?
Our 30 Day Guarantee lets you exchange it — no hassle.