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BEAUTIFUL ORGANIC TEA | ETHICALLY SOURCED
Tielka has won 32 awards since 2018.
In 2021, Tielka was named Best Boutique Organic Tea Company 2021 by APAC Insider for the Australian Business Enterprise Awards.
Tielka also won 12 awards at The Golden Leaf Awards (Australia).
Gold- Tielka Breakfast Loose Leaf Tea
Gold- Tielka Breakfast Pyramid Tea Bags
Gold- South Cloud Chai Pyramid Tea Bags
Gold- Rose Moscato Loose Leaf Tea
Gold- Jade Mist Pyramid Tea Bags
Gold- Lil' Licorice Pyramid Tea Bags
Silver- Cacao and Chilli Chai Loose Leaf Tea
Silver- Moonlight White Tea Loose Leaf Tea
Silver- Earl Royale Pyramid Tea Bags
Silver- Rose Moscato Pyramid Tea Bags
Bronze- Limonada Rosa Loose Leaf Tea
Bronze- Lavender Moon Loose Leaf Tea
In 2019, Tielka won 9 awards at The Golden Leaf Awards (Australia):
GOLD - Black Tea: Tea Bag Blend (Flavoured) - Earl Royale
GOLD - Chai Tea: Tea Bag Blend - South Cloud Chai
GOLD - Green Tea: Tea Bag Blend (Non-Flavoured) - Jade Mist
GOLD - Green Tea: Tea Bag Blend (Flavoured) - Rose Moscato
GOLD - Herbal Tea: Tea Bag Blend - Limonada Rosa
GOLD - Best Website
SILVER - Herbal Tea: Tea Bag Blend - Lemon Ginger
BRONZE - Black Tea: Tea Bag Blend (Non Flavoured) - Tielka Breakfast
BRONZE - Black Tea: Loose Leaf Blend (Non Flavoured) - Tielka Breakfast
In 2018, Tielka won 8 awards at The Golden Leaf Awards (Australia):
GOLD - Black Tea: Tea Bag Blend (Flavoured) - Earl Royale
GOLD - Chai Tea: Tea Bag Blend - South Cloud Chai
GOLD - Green Tea: Tea Bag Blend (Non-Flavoured) - Jade Mist
GOLD - Green Tea: Tea Bag Blend (Flavoured) - Rose Moscato
GOLD - Herbal Tea: Tea Bag Blend - Limonada Rosa
GOLD - Best Tea Publication
SILVER - Oolong Tea: Loose Leaf Blend - Midnight Blossom
SILVER - Black Tea: Tea Bag Blend (Non Flavoured) - Tielka Breakfast
Tielka is certified organic with USDA (Effective Date: 2021-12-16), EU (AU-BIO-107) and Australian Certified Organic (ACO Cert. No. 13123).
All teas and herbal teas in the Tielka collection are organic certified. Where possible, ingredients are sourced from Fairtrade producers.
Tielka sources ingredients from Australia and around the world with a focus on direct trade where possible.
Tielka's black and white teas are sourced from the Yunnan Province in China. Tielka's green and oolong teas are sourced from the Hubei Province in China. We have been partnering with these same Fairtrade producers since Tielka was founded in 2009.
We are very proud to source some locally grown ingredients in various regions in Australia, including lemon myrtle (QLD), and lavender (VIC). We are gradually increasing locally grown ingredients in our products as they become available and we are able to integrate them into our products.
Tielka sources natural bergamot oil from Italy.
All other ingredients are sourced through local certified organic importers from various locations around the world.
Yes! We don't just supply our tea in loose leaf format, we also package it in stunning plant-based pyramid tea bags.
All Tielka products are packaged with love by real people and clever technology in our warehouse in Agnes Water, Queensland, Australia.
Yes! This is free!
Orders can be collected from our warehouse in Agnes Water, Queensland, Australia.
Please choose local pick-up when checking out.
You will received a notification with collection instructions when your order is ready.
We can ship almost anywhere in the world but rates vary according to location.
We use Australia Post for all orders.
Please check our shipping policy for our current rates.
Shipping rates vary depending on destination.
Please refer to our shipping policy for current rates.
Yes!
For orders over $60AUD, we offer free shipping to many worldwide destinations.
International restrictions and disruptions due to COVID-19 are still impacting most postal services.
Due to limited flights, parcels typically spend a few days progressing through a queue at the airport before they are placed on an international flight.
As the parcel moves through the queue, the tracking update reads "processed by air carrier".
This update may be repeated many times or may not change for several days.
This is normal.
It can seem like your order is stuck, however, it is waiting to be placed on a flight.
Once a parcel is placed on a flight, delivery usually occurs within a few days.
We usually dispatch orders within 24-48 hours.
For destinations within Australia, standard shipping is 4-8 business days from dispatch. Express shipping is 2-3 business days from dispatch.
For destinations outside Australia, please check out International Delivery Updates according to your location.
Some orders are sent as "letters" not "parcels" (e.g. samples, tea subscriptions). If an order is sent as a "letter", it won't have a tracking number. Please allow 7-10 days for delivery from dispatch.
