Tea Infuser–Strainer

Tielka tea bags and pouches are made from GMO-free, plastic-free, bio-renewable material (PLA bio-plastic).

Tielka individually wrapped tea bags are wrapped in PE foil. Current technology does not allow for a plastic-free alternative for this wrapping.

Same Day Dispatch*

Orders placed before 11am AEST are dispatched the same day* from our warehouse in Agnes Water, QLD, Australia. This excludes public holidays, weekends, and some exceptions - see below.

*Same Day Dispatch Exceptions

No orders will be dispatched on these dates:

• Thursday 30th November, 2023

Shipping Costs

Estimated Shipping Time

Australia

Estimated shipping time after dispatch:

International

Estimated shipping time after dispatch:

For more details on other shipping destinations outside Australia, please check Estimated Shipping Times according to your location to determine shipping times.

We are unable to process a refund if your order is delayed during shipping.

All products are shipped using Australia Post. Risk in the products passes from us to you once we have delivered the product(s) to the carrier.

Standard shipping time applies and will vary according to your shipping address.

Estimated shipping times are to metropolitan areas of major cities, excludes time in customs if applicable, and may be subject to delay due to causes outside of Australia Post's control.

Pause or change anytime. It's easy! 

Minimum subscription duration is three deliveries.

Want free shipping for your subscription? Free shipping is available for orders that reach the store's minimum spend threshold. For example, if you order three Tielka Breakfast Loose Leaf Pouches on subscription you'll be eligible for free shipping!

Subscription Details

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. 

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. 

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it. 

If you want to change your subscription, you can do it at any time. You can cancel your subscription any time after three deliveries. Your order confirmation emails have links to your order. You can manage your subscription from there. 

See our returns policy for more details on returns and refunds.