Same Day Dispatch*

Orders placed before 11am AEST are dispatched the same day* from our warehouse in Agnes Water, QLD, Australia. This excludes public holidays, weekends, and some exceptions - see below.

*Same Day Dispatch Exceptions

No orders will be dispatched on these dates:

  • THURSDAY 15TH - FRIDAY 17TH FEBRUARY 
  • FRIDAY 5TH JANUARY
  • WEDNESDAY 17TH - FRIDAY 19TH JANUARY

 

Shipping Costs

Destination Cost Free shipping over
Australia $6.95 AUD $60 AUD
Canada $9.95 CAD $60 CAD
EU Calculated at checkout €60 EUR
New Zealand $9.95 NZD $60 NZD
UK Calculated at checkout £60 GBP
USA $6.95 USD $40 USD
Rest of World Calculated at checkout $60 USD

Estimated Shipping Time

Australia

Estimated shipping time after dispatch:

State Express Shipping Standard Shipping
ACT 1-2 business days 3-5 business days
NSW 2-3 business days 3-5 business days
NT 3-5 business days 8-11 business days
QLD 1-2 business days 2-4 business days
SA 2-3 business days 5-6 business days
TAS 2-3 business days 5-7 business days
VIC 2-3 business days 4-6 business days
WA 3-4 business days 7-9 business days

International

Estimated shipping time after dispatch:

Destination Standard
Canada 6-10 business days
EU 8-12 business days+
New Zealand 8-12 business days
Singapore 6-10 business days
USA 6-10 business days
UK 6-10 business days

For more details on other shipping destinations outside Australia, please check Estimated Shipping Times according to your location to determine shipping times.

We are unable to process a refund if your order is delayed during shipping.

All products are shipped using Australia Post. Risk in the products passes from us to you once we have delivered the product(s) to the carrier.

Standard shipping time applies and will vary according to your shipping address.

Estimated shipping times are to metropolitan areas of major cities, excludes time in customs if applicable, and may be subject to delay due to causes outside of Australia Post's control.