ShippinG POLICY

Dispatched from
Agnes Water, Queensland.

Tuesdays and Thursdays. Orders before 11am AEST go the same day.

Orders are dispatched on Tuesdays and Thursdays from our warehouse in Agnes Water, Queensland.

Orders placed before 11am AEST on dispatch days are sent the same day. Public holidays excluded.

Shipping Costs
Destination Cost Free shipping over
Australia $9.95 AUD $65 AUD
Canada $10.95 CAD $70 CAD
EU Calculated at checkout €70 EUR
New Zealand $10.95 NZD $70 NZD
UK Calculated at checkout £70 GBP
USA $9.95 USD $48 USD
Rest of World Calculated at checkout Calculated at checkout
Estimated Delivery Times
Australia

Estimated time after dispatch:

State Express Standard
ACT 1–2 business days 3–5 business days
NSW 2–3 business days 3–5 business days
NT 3–5 business days 8–11 business days
QLD 1–2 business days 2–4 business days
SA 2–3 business days 5–6 business days
TAS 2–3 business days 5–7 business days
VIC 2–3 business days 4–6 business days
WA 3–4 business days 7–9 business days
International

Estimated time after dispatch:

Destination Standard
Canada 6–10 business days
EU 8–12 business days+
New Zealand 8–12 business days
Singapore 6–10 business days
UK 6–10 business days
USA 6–10 business days

For other destinations, check Australia Post estimated delivery times for your location.

All products are shipped via Australia Post. Risk passes from us to you once the order is handed to the carrier.

Estimated times apply to metropolitan areas and exclude time in customs where applicable. We are unable to process a refund for orders delayed during shipping.

Delays may occur due to causes outside Australia Post's control.

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